Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Tanzania eVisa application service.

Last updated: June 06, 2025

Information We Collect

Personal Information

When you apply for a Tanzania eVisa through our service, we collect the following personal information:

Identity Information: Full name, date of birth, nationality, passport number, passport expiration date
Contact Information: Email address, phone number, mailing address
Travel Information: Intended travel dates, purpose of visit, accommodation details
Payment Information: Credit card details, billing address (processed securely through encrypted payment gateways)
Documents: Passport scans, photographs, supporting documents

Automatically Collected Information

We automatically collect certain information when you visit our website:

Technical Information: IP address, browser type, operating system, device information
Usage Information: Pages visited, time spent on pages, click patterns, referral sources
Cookies and Tracking: Information collected through cookies and similar technologies

Information from Third Parties

We may receive information about you from:

Payment processors and financial institutions
Government agencies and visa processing authorities
Travel agencies or representatives acting on your behalf

Data Security

We use industry-standard security measures to protect your personal information:

SSL encryption
Secure servers
Access controls
Regular security audits

How We Use Your Information

Primary Uses

Visa Processing: To process your Tanzania eVisa application and communicate with relevant authorities
Customer Service: To respond to your inquiries and provide support
Payment Processing: To process payments and prevent fraud
Communication: To send you updates about your application status

Secondary Uses

Service Improvement: To analyze and improve our services
Legal Compliance: To comply with legal obligations and regulations
Security: To protect against fraud and unauthorized access
Marketing: To send relevant information about our services (with your consent)

Data Protection

Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards

SSL/TLS encryption for data transmission
Encrypted data storage
Secure payment processing
Regular security updates and patches
Firewall protection

Administrative Safeguards

Access controls and user authentication
Employee training on data protection
Regular security audits
Incident response procedures
Data retention policies

Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes for which it was collected
Comply with legal obligations
Resolve disputes and enforce agreements
Provide ongoing customer support

Typically, we retain visa application data for 7 years after the completion of services, unless a longer retention period is required by law.

Data Breach Notification

In the unlikely event of a data breach that may affect your personal information, we will notify you and relevant authorities within 72 hours as required by applicable data protection laws.

Cookies Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze website usage.

Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for website functionality and security	Session/Persistent
Analytics Cookies	Help us understand how visitors use our website	Up to 2 years
Functional Cookies	Remember your preferences and settings	Up to 1 year
Marketing Cookies	Used to deliver relevant advertisements	Up to 1 year

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Cookie Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.

Essential cookies cannot be disabled as they are necessary for the website to function properly.

Third Party Services

Service Providers

We may share your information with trusted third-party service providers who assist us in:

Payment Processing: Secure payment gateways and financial institutions
Visa Processing: Government agencies and authorized visa processing centers
Communication: Email service providers and SMS gateways
Analytics: Website analytics and performance monitoring services
Customer Support: Help desk and customer service platforms

Data Sharing Limitations

We only share information that is necessary for these service providers to perform their functions. All third parties are contractually obligated to:

Protect your personal information
Use data only for specified purposes
Comply with applicable data protection laws
Delete or return data when services are completed

Government Disclosure

We may disclose your information to government authorities when required by law or to comply with legal processes, including visa application procedures.

Your Rights

Data Subject Rights

Under applicable data protection laws, you have the following rights:

Right to Access: Request copies of your personal information
Right to Rectification: Request correction of inaccurate information
Right to Erasure: Request deletion of your personal information
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to certain types of processing

Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: support@evisa.express

Subject Line: "Data Protection Request"

Include: Your full name, email address, and specific request details

We will respond to your request within 30 days as required by applicable laws.

Contact Information

Data Protection Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

Contact Details

Email: support@evisa.express
Phone: +44 2031 293 603
Hours: Monday-Friday, 8am-4pm (GMT+2)

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

Posting the updated policy on our website
Sending email notifications to registered users
Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.