Terms of Use

These Terms of Use govern your access to and use of our Tanzania eVisa application services and website.

Last updated: June 06, 2025

Acceptance of Terms

By accessing and using this website and our Tanzania eVisa application services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important: These terms constitute a legally binding agreement between you and International Visa Service Sp. z o. o. sp. k.. Please read them carefully before using our services.

Definitions

  • "We," "Us," "Our" refers to International Visa Service Sp. z o. o. sp. k.
  • "You," "Your" refers to the user of our services
  • "Services" refers to our Tanzania eVisa application assistance services
  • "Website" refers to this website and all associated pages
  • "eVisa" refers to the electronic visa for Tanzania
Legal Notice

We are not associated with any governmental agency. We are not an official government website.

We provide professional visa application assistance services to help you obtain your Tanzania eVisa.

Use of Website

Permitted Uses

You may use our website and services for:

  • Applying for Tanzania eVisa
  • Accessing information about visa requirements
  • Contacting our support team
  • Tracking your application status
  • Downloading your approved eVisa

User Account

When you create an account or submit an application, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

Prohibited Uses

You may not use our website or services to:

  • Provide false or misleading information
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to access our services
  • Resell or redistribute our services without permission
Violation of these terms may result in immediate termination of your access to our services.

Visa Services

Service Description

We provide professional assistance with Tanzania eVisa applications, including:

  • Application form completion assistance
  • Document review and verification
  • Submission to relevant authorities
  • Application status tracking
  • Customer support throughout the process

Service Limitations

Please understand that:

  • We are not a government agency and cannot guarantee visa approval
  • Final visa decisions are made by Tanzanian immigration authorities
  • Processing times may vary and are subject to government procedures
  • Additional documentation may be requested by authorities
  • Visa fees are non-refundable regardless of application outcome

Accuracy of Information

You are responsible for ensuring that all information provided in your visa application is accurate, complete, and truthful. Providing false information may result in:

  • Visa application denial
  • Entry refusal at the border
  • Legal consequences
  • Permanent visa ineligibility
Important Notice

We are not affiliated with the Government of Tanzania or any official government agency.

We are a private company providing visa application assistance services.

Official government fees are separate from our service fees.

User Responsibilities

Application Requirements

As a user of our services, you are responsible for:

  • Eligibility: Ensuring you are eligible for a Tanzania eVisa
  • Documentation: Providing all required documents in the correct format
  • Accuracy: Verifying all information before submission
  • Timeliness: Applying with sufficient time before travel
  • Compliance: Following all visa conditions and requirements

Travel Responsibilities

  • Checking passport validity (minimum 6 months)
  • Obtaining required vaccinations
  • Carrying printed eVisa and supporting documents
  • Complying with entry and exit requirements
  • Respecting visa validity periods

Payment Obligations

By using our services, you agree to:

  • Pay all applicable fees as displayed during the application process
  • Provide valid payment information
  • Accept that fees are non-refundable except in specific circumstances
  • Understand that government fees are separate from our service fees

Communication

You agree to:

  • Provide a valid email address for communication
  • Check your email regularly for updates
  • Respond promptly to requests for additional information
  • Notify us of any changes to your contact information
Email Communication: All official communications will be sent to the email address provided during application.

Disclaimers

Service Disclaimers

Our services are provided "as is" and "as available." We make no warranties or representations about:

  • The accuracy or completeness of information on our website
  • The availability or functionality of our website
  • The success of visa applications
  • Processing times or government procedures
  • Changes in visa requirements or policies

Government Policy Changes

Visa requirements, fees, and procedures may change without notice. We are not responsible for:

  • Changes in government visa policies
  • Modifications to application requirements
  • Alterations to processing times
  • Updates to visa fees

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for:

  • The content or practices of third-party websites
  • The availability of external services
  • Any damages resulting from third-party interactions
No Guarantee

We cannot guarantee visa approval, processing times, or entry into Tanzania. Final decisions rest with Tanzanian immigration authorities.

Best Efforts

We will use our best efforts to assist with your visa application, but success depends on many factors beyond our control.

Limitation of Liability

To the maximum extent permitted by law, International Visa Service Sp. z o. o. sp. k. shall not be liable for any:

Direct Damages

  • Visa application denials
  • Entry refusal at borders
  • Travel disruptions
  • Missed flights or accommodations
  • Financial losses

Indirect Damages

  • Lost profits or business opportunities
  • Consequential or incidental damages
  • Punitive damages
  • Emotional distress
  • Third-party claims

Maximum Liability: In any event, our total liability to you shall not exceed the amount you paid for our services.

Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including:

  • Government actions or policy changes
  • Natural disasters
  • Technical failures
  • Labor disputes
  • Pandemic or health emergencies
Your Protection

While we limit our liability, we are committed to:

  • Providing professional service
  • Protecting your personal data
  • Offering customer support
  • Following industry best practices

Governing Law

Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

  1. Direct Communication: First, contact our customer service team
  2. Mediation: If direct resolution fails, we encourage mediation
  3. Legal Proceedings: As a last resort, disputes will be resolved in Polish courts

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of our services.

Contact Information

Questions About These Terms

If you have any questions about these Terms of Use, please contact us:

Company Information
International Visa Service Sp. z o. o. sp. k.
Graniczna 29 street
40-017 Katowice
Poland
NIP: PL9542766476
Contact Details

Email: support@evisa.express
Phone: +44 2031 293 603
Hours: Monday-Friday, 8am-4pm (GMT+2)

Updates to These Terms

We may update these Terms of Use from time to time to reflect changes in our services or applicable laws. We will notify you of any material changes by:

  • Posting the updated terms on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated Terms of Use.